Personal Data Protection

Personal Data Protection

At Margin Vision, we take the protection of your personal data seriously. This page explains how we collect, use, store and protect your information when you use our website and services. We process personal data in accordance with applicable data protection laws, including GDPR where relevant.

This Personal Data Protection page should be read together with our Privacy Policy and Terms & Conditions.

1. Data Controller

The data controller responsible for processing your personal data in connection with this website is:

Margin Vision
Email: [email protected]

2. Personal Data We Collect

We may collect and process the following categories of personal data when you use our services:

• Identity data: name, username, country or region.
• Contact data: email address, where necessary phone number.
• Order data: order number, purchased products, payment status.
• Technical data: IP address, browser type, device information, approximate location.
• Usage data: pages visited, actions taken on the website, time and date of visits.
• Support data: information you provide when you contact support or create a ticket.

3. Purposes of Processing

We process your personal data for the following purposes:

• To process and deliver your orders and digital products.
• To provide customer support and respond to your inquiries.
• To prevent fraud, abuse and unauthorized use of our services.
• To improve our website, services and user experience.
• To comply with legal obligations, such as accounting and tax requirements.
• To send important service-related information (such as order or security notifications).

4. Legal Basis for Processing

Depending on the situation, we process your personal data on the following legal bases:

• Contract performance: to process your orders and provide the services you requested.
• Legal obligation: to comply with regulatory, tax and accounting requirements.
• Legitimate interests: to enhance security, prevent fraud and improve our services.
• Consent: for certain activities such as marketing communication, where required.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above or as required by applicable laws. Order-related data may be stored for a longer period to comply with financial and legal obligations. When data is no longer needed, it is securely deleted or anonymized.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information only with:

• Payment service providers to process your transactions.
• Technical service providers (hosting, security, analytics) who help operate our website.
• Authorities or regulators when required by law or in response to legal requests.

All third-party service providers process your data only on our instructions and are bound by data protection obligations.

7. International Data Transfers

If your personal data is transferred outside your country or the European Economic Area (EEA), we take appropriate safeguards to ensure that your data remains protected, such as using standard contractual clauses or working with providers that offer adequate levels of protection.

8. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. While no system is completely secure, we continuously work to improve our security practices and limit access to personal data only to those who need it to perform their tasks.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right to access your personal data.
• Right to request correction of inaccurate or incomplete data.
• Right to request deletion of your data in certain circumstances.
• Right to restrict or object to certain types of processing.
• Right to data portability where applicable.
• Right to withdraw consent, where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before responding to your request.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic and remember your preferences. For more details about the types of cookies we use and your options, please refer to our Cookie Policy.

11. Changes to This Personal Data Protection Page

We may update this Personal Data Protection page from time to time to reflect changes in our practices, legal requirements or services. The latest version will always be available on this page. We encourage you to review it periodically.

12. Contact Information

If you have any questions or concerns about how we protect your personal data, please contact us: